Shipping Policy
🚚 Shipping Policy – Ashiyana Store
Effective Date: 25/09/2025
At Ashiyana Store, we aim to deliver your plants safely and on time. Please review our shipping policy below:
Shipping Methods
We use trusted courier and logistics partners to deliver across India. Options include:
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Standard Shipping: Reliable and cost-effective.
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Express Shipping (where available): Faster delivery for urgent orders.
(Note: Due to the perishable nature of plants, guaranteed overnight delivery is not available.)
Shipping Costs
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A flat-rate shipping fee applies and will be clearly displayed at checkout.
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In some cases, promotional free shipping may be offered (terms will be mentioned on product pages).
Delivery Timelines
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Order Processing: Orders are processed within 1–3 business days.
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Standard Shipping: 5–7 business days (metro cities may be faster).
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Express Shipping: 2–4 business days (limited locations).
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Delays may occur due to weather, courier issues, festivals, or public holidays.
Once your order is shipped, you will receive an email/SMS confirmation with tracking details.
Shipping Restrictions
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We currently ship only within India.
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We do not deliver to P.O. boxes, APO/FPO, or military addresses.
Tracking Your Order
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A tracking link will be provided via email/SMS once your order is dispatched.
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If you face issues with tracking, contact our support team.
Lost or Damaged Items
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If your order is lost in transit or arrives damaged, please notify us within 7 days of delivery with order details and photos (if applicable).
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We will investigate and provide a replacement or refund as per our Return & Refund Policy.
Contact Us
For shipping-related queries, please contact us:
📧 Email: support@ashiyanastore.com
📞 Phone: +91 08069378155