Shipping Policy

🚚 Shipping Policy – Ashiyana Store

Effective Date: 25/09/2025

At Ashiyana Store, we aim to deliver your plants safely and on time. Please review our shipping policy below:


Shipping Methods

We use trusted courier and logistics partners to deliver across India. Options include:

  • Standard Shipping: Reliable and cost-effective.

  • Express Shipping (where available): Faster delivery for urgent orders.

(Note: Due to the perishable nature of plants, guaranteed overnight delivery is not available.)


Shipping Costs

  • A flat-rate shipping fee applies and will be clearly displayed at checkout.

  • In some cases, promotional free shipping may be offered (terms will be mentioned on product pages).


Delivery Timelines

  • Order Processing: Orders are processed within 1–3 business days.

  • Standard Shipping: 5–7 business days (metro cities may be faster).

  • Express Shipping: 2–4 business days (limited locations).

  • Delays may occur due to weather, courier issues, festivals, or public holidays.

Once your order is shipped, you will receive an email/SMS confirmation with tracking details.


Shipping Restrictions

  • We currently ship only within India.

  • We do not deliver to P.O. boxes, APO/FPO, or military addresses.


Tracking Your Order

  • A tracking link will be provided via email/SMS once your order is dispatched.

  • If you face issues with tracking, contact our support team.


Lost or Damaged Items

  • If your order is lost in transit or arrives damaged, please notify us within 7 days of delivery with order details and photos (if applicable).

  • We will investigate and provide a replacement or refund as per our Return & Refund Policy.


Contact Us

For shipping-related queries, please contact us:
📧 Email: support@ashiyanastore.com
📞 Phone: +91 08069378155