"Frequently Asked Questions: Payment Options at Ashiyana Store"

When shopping for your favorite plants online at Ashiyana Store, we strive to make your experience seamless and enjoyable. Understanding our payment options is a crucial part of this process. Here, we answer all your questions regarding the payment methods available at Ashiyana Store, ensuring you can shop with confidence.

What Payment Methods Do You Accept?

At Ashiyana Store, we accept a variety of payment methods to cater to your convenience:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and RuPay.
• Net Banking: Customers can make payments directly from their bank accounts through our secure net banking option.
• UPI/BHIM: Pay using UPI (Unified Payments Interface) for quick and secure transactions.
• Wallets: We accept payments from popular digital wallets like Paytm, Google Pay, PhonePe, and Amazon Pay.
• Cash on Delivery (COD): For those who prefer to pay upon receipt, we offer a Cash on Delivery option on select orders.

Is My Payment Information Secure?

Absolutely. At Ashiyana Store, we prioritize your security. Our website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information. We comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure your transactions are secure.

How Do I Use a Discount Code?

Applying a discount code at Ashiyana Store is simple:

1. Add Items to Cart: Select the plants and accessories you wish to purchase and add them to your cart.
2. Proceed to Checkout: Click on the cart icon and proceed to checkout.
3. Apply Discount Code: Enter your discount code in the designated field and click ‘Apply’. The discount will be deducted from your total amount.

Can I Save My Payment Information for Future Purchases?

For your convenience, Ashiyana Store allows you to securely save your payment information for faster checkout on future purchases. You can manage your saved payment methods in your account settings.

What Should I Do If My Payment Fails?

If your payment fails, please follow these steps:

1. Check Your Information: Ensure all entered information, such as card details, is correct.
2. Try Another Method: If the issue persists, try an alternative payment method.
3. Contact Customer Support: Reach out to our customer support team for assistance. We are available via email and phone to help resolve any payment issues.

Do You Offer EMI (Equated Monthly Installments)?

Yes, we offer EMI options for credit card holders. This allows you to spread the cost of your purchase over several months. The availability of EMI options will depend on your credit card provider.

Are There Any Additional Charges for Using Certain Payment Methods?

Ashiyana Store does not charge any additional fees for using credit/debit cards, net banking, UPI, or digital wallets. However, please note that your bank or card issuer may levy charges for certain transactions. For Cash on Delivery, a nominal fee may apply.

How Do I Get a Receipt for My Purchase?

After completing your purchase, a receipt will be sent to your registered email address. You can also download and print the receipt from your account on our website.

Why Choose Ashiyana Store?

1. Diverse Plant Selection: We offer a wide range of plants, from houseplants to garden essentials, ensuring you find the perfect green companions for your space.

2. Quality Assurance: Each plant is carefully selected and nurtured to guarantee you receive healthy and vibrant greenery.

3. Competitive Pricing: Enjoy the best prices and exclusive deals on premium plants and gardening supplies.

4. Expert Support: Our dedicated customer support team is always ready to assist you with any queries or concerns.

5. Secure Shopping: Experience a secure and hassle-free shopping journey with multiple payment options and robust security measures.

Conclusion

At Ashiyana Store, we aim to provide a smooth and secure shopping experience. With multiple payment options and dedicated customer support, we ensure your journey from selecting a plant to making a purchase is seamless. Shop confidently and bring home the beauty of nature today.